Visual aid not receiving balance from DBC

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Visual aid not receiving balance from DBC

Postby eLeSlash » Thu Mar 31, 2016 10:58 pm

I receive error "Unable to retreive balance. Your credentials could be incorrect."
I cannot dodge it at all...
I cant make not even 1 bookmark....
I dont know what to do...

Even if i enter fake account and password and check balance i still wait 1 minute untill i receive error...
eLeSlash
 
Posts: 11
Joined: Sat Mar 01, 2014 6:08 pm

Re: Visual aid not receiving balance from DBC

Postby kevin » Fri Apr 01, 2016 10:16 pm

Very likely you are facing a connection issue from your machine to DBC server. Usually it goes away after some time.

If you still face issues with using DBC, you can open a support ticket at https://support.edwinsoft.net and our support staff will assist you from there.
kevin
Partner
 
Posts: 1218
Joined: Sun Jan 22, 2012 4:06 pm


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